Raktel Platform FAQ
Please fill out on of these WORD form or PDF form and fax it to (567) 244-2287.
Please login to your account and click on change password.
Yes, both card alias and your email will work.
Yes you can install free IPhone / IPod Touch application fring. Click here for more info.
Please make sure that in US, the caller ID's should be without 1 at the beginning, .i.e., 555-555-1234 is correct whereas 1-555-555-1234 is not.
Please dial 011-"Country Area Code"-"Phone number", for Istanbul, Turkey dial 01190212xxxxxxx.
Please dial 1-"Area Code"-"Phone number", for Los Angeles dial 1310xxxxxxx.
If you mis-dial any number and or wanted to call some other number, Press '#*' (press '*' if your number is already connected) and you will be prompted to dial new number.
Dial our access number, when prompted dial your card number and press '#' and you can make your call(s).
Easy and Affordable
As Calling Card:
- Sign Up Online
- RakTEL will create your account and confirm your account in minutes.
- Login to your account, Make a payment using PayPAL (credit card can be used through PayPAL even if you dont have PayPAL account).
- Call one of our "Access Numbers" and then Dial any international or domestic number
- International calling format is 011 + "County Area Code" + "City Code" + Phone Number
- Dial format for US is 1 + "Area Code" + "Phone Number", for Los Angeles: 13105551234
- For Istanbul, Turkey dial 011902125551234
Using IPhone/IPod to Call
Use Fring on IPhone/IPod:
You can use fring application on your IPhone / IPod Touch, to place phone call without spending your minutes on your plan.
But you can only make call from fring application when you are using Wi-Fi connection on your IPhone, not 3G, because AT&T wouldn’t let any application on IPhone to make a phone call using VOIP.
You can use global Wi-Fi roaming service Boingo especially overseas to make phone calls on your mobile phone.
Once you have installed fring on your IPhone / IPod, you can setup your fring application to make calls with Raktel.
Launch Fring on your IPhone / IPod:
- Click on 'More'
- And choose 'SIP' from the list, The following screen appears:
3. Choose "Other".
4. Enter your account number, password. That information can be found on your account
Once you login to your account click “SIP/IAX INFO” on the left menu. You will see those information:
SIP URI: mesepbx.mine.nu (type this at your Proxy)
Username : 1234567890 (type your own)
Password : ********** (type your password)
After you are done Click Login or “Go” button.
You will see “Subscribing to SIP” message:
Now you are connected (you will enter your login info only once, it will remember for later sessions).
To make a call, you can go to “Dialer” and type the number you going to call:
And Select SIP and confirm your phone number when it is asked again
And your phone should be ringing now:
If you made calls earlier, you can go to “History” tab and select any call. Alternatively if you saved those phone numbers you will call, you can select it them by clicking “Buddy List”
How to Install Fring on your IPhone / IPod Touch:
Please go to following URL to install Fring on your IPhone: http://www.fring.com/support/user_guide/fring_user_manual_iphone1208.pdf